Substantial Internet Outage Hits Dozens Online Platforms and Mobile Apps

A widespread internet failure has affected numerous online platforms and apps worldwide, and users noting problems connecting to the web after problems at the web hosting system.

The disrupted services include Snapchat, the gaming platform Roblox, the messaging service Signal, and the language learning app Duolingo, in addition to multiple Amazon-managed platforms such as its key e-commerce website and the Ring doorbell home security firm.

Throughout Britain, the financial institution Lloyds was impacted as well as its affiliates the bank Halifax and Bank of Scotland, while there were also reports of issues reaching the HM Revenue and Customs site on Monday morning. Additionally in Britain, multiple Ring customers turned to social media to complain their security devices were malfunctioning.

In the UK alone, notifications of disruptions on individual apps ran into the thousands for each platform.

Officials confirmed that the outage began in the east coast of the United States at AWS, a unit that supplies crucial web framework for numerous businesses, who rent out capacity on Amazon servers. Amazon Web Services is the biggest global web hosting platform.

Shortly after the start of the day (PDT) in the United States (8am BST), officials reported “higher failure rates and delays” for Amazon's platforms in a region on the Atlantic seaboard of the United States. The cascading impact seemed to affect platforms worldwide, with the outage tracking website reporting problems with the corresponding services in various regions.

The monitoring service Thousand Eyes, a service that tracks web disruptions, further indicated a rise in outages on the start of the week, and numerous instances situated in Virginia, the site of the eastern US data center where AWS said the problems originated.